Upholding the high integrity of a world-class institution
Anonymous Reporting • Investigation • Accountability
The Office of Professionalism and Ethics (OPE) serves as a central clearinghouse for complaints and the subsequent tracking of those complaints at USC’s University Park and Health Sciences campuses and all university programs and affiliates.
The office also provides oversight of investigations and there are instances when OPE will be charged with conducting formal investigations. OPE only investigates cases in specific instances at the direction of the Vice President of OPE or USC Senior Administration.
OPE, like other university investigative offices, is an impartial factfinder of policy violations. Discipline is handled by a separate entity with the power to issue sanctions when warranted (such as the Faculty Committee on Professional Responsibility, Office of Community Expectations, Office of Academic Integrity, Human Resources, or the Keck Hospitals/USC Care Integrated Executive Peer Review Committee). Additionally, investigative units that receive complaints directly will provide OPE with updates and resolutions.
How to report through OPE
Individuals are encouraged to report complaints directly to OPE through the university’s Help & Hotline reporting portal, which is available 24 hours a day through this secure online form or by speaking with a representative at 213-740-2500 or 800-348-7454. Individuals have the option to submit complaints anonymously.
Complaints may also be submitted by email at email@example.com. When OPE receives a complaint, the staff reviews the information provided and assigns it to the appropriate investigative office (such as the Office of Equity, Equal Opportunity, and Title IX, Human Resources, or Faculty Affairs), to ensure a timely resolution is reached in accordance with established procedures.
Visit How to Report for additional information.
What to report through OPE
There are numerous examples of inappropriate conduct listed within various university policies, all of which may be reported through OPE. These include safety and security issues (non-emergency), harassment and/or discrimination in the workplace, code of conduct and compliance breaches, theft and/or fraud, unprofessional conduct, and conflict of interest violations.
For more details, see Reporting Resources.
Anonymous reports on practices or conduct that do not meet the ethical and professional standard of the university may be reported online using the secure form. You may also report concerns by calling the USC Help & Hotline at 213-740-2500 or 800-348-7454. These numbers are staffed by live operators 24 hours a day, 7 days a week.
Please NOTE, as of July 21, 2022, USC has partnered with a new third party vendor to operate the university’s Help & Hotline. If you wish to provide follow-up information to a report made prior to July 21st, please provide follow-up information via the website link above. Please start a new report and include the previously assigned report number in your new report. You do not need to resubmit your original report as a result of this change.
For Emergency or Crisis
Safety: Department of Public Safety (24/7)
Health: USC Student Health (24/7 for students to speak with a nurse or counselor for medical, mental health or sexual assault concerns)
Employee Concerns: Center for Work and Family Life (a confidential resource)
Comprehensive policies for employees, faculty, and students are available online at policy.usc.edu.